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Microsoft Weblog

Archive for the ‘Tech Support’ Category

October 23rd, 2008

Critical Security Update Released - All Windows Versions at Risk

Microsoft has released an out of band security update due to a vulnerability in the code that could remote execution of code on Windows machines. According to the bulletin I received all versions of Windows are vulnerable and should be updated immediately.
This security update resolves a privately reported vulnerability in the Server service. The vulnerability […]

By Jason Bean -- 0 comments

October 10th, 2008

Random Browser Alert

I’m wondering if anyone can help me troubleshoot this issue I’m experiencing. When I got to a variety of websites I’m presented with the following error alert.
Here’s some information. I currently manage the website for my church and their website is hosted by ChurchWebWorks website and the razorplanet.com site is their servers. I’ve submitted […]

By Jason Bean -- 3 comments

October 9th, 2008

How Do I Merge a Local and Domain User Account

  Image: Screen capture from Windows XP Pro by Jason Bean
I’ve been running now on my recently wiped and refreshed laptop. Everything is going well except for one thing. I probably should have connected the laptop to my domain before doing just about anything else.
You see now, I’ve got all these personalized settings. Applications installed. […]

By Jason Bean -- 0 comments

September 29th, 2008

Reconnecting Laptop to Small Business Server Domain

As the ongoing saga of me recovering my computer to a pristine, clean install of the OS and conscious effort to only install apps that I need and use regularly, the latest challenge to my success is getting my laptop reconnected to our Small Business Server machine and attached to the Exchange e-mail account that’s […]

By Jason Bean -- 1 comment

September 27th, 2008

Error 1706 "No Valid Source Could Be Found"

One of the errors I regularly came across during my recent computer issues was an error that occurred when I tried to reinstall programs from scratch.
Microsoft details the problems and error experienced here on their Microsoft Help and Support website.
Basically what happens is that when you try and install he product, the installer can’t find […]

By Jason Bean -- 0 comments

September 13th, 2008

When System Restore Doesn’t Restore

During the time I was fighting with my hard drive issues I decided it was probably time to try and clean off the 60GB drive in my laptop as well. I fired up the Control Panel and got to the Add/Remove Programs and started scanning the list of applications I’ve decided I don’t use frequently […]

By Jason Bean -- 1 comment

September 9th, 2008

Microsoft Help Isn’t Helpful

It seems the more questions I have about a variety of Microsoft topics, the less helpful Microsoft Help is actually becoming to me.
It’s been quite awhile (since broadband Internet?) that I’ve relied on the built-in Help information for a Microsoft product. More often than not I usually type the error message into a Google […]

By Jason Bean -- 1 comment

August 20th, 2008

Fixing Stubborn Security Issues in Vista – Part 2

Continuing from my previous issues on security settings in Vista, here’s the follow-up.
Today my mother-in-law instant messaged me and said that when she tried to click on a link in her email in Outlook, it would give her an error.
This operation has been cancelled due to restrictions effect on this computer. Please contact your system […]

By Jason Bean -- 1 comment

June 24th, 2008

Does It Take A Genius to Use Microsoft

I’m sure this argument can be taken a variety of different ways, but my recent trip to the Apple Genius Bar got me to thinking.
“Should it take a genius to effectively use your software and products?”
Granted, Apple’s core target consumer and Microsoft’s are very different, but in the end does that matter?
I won’t argue […]

By Jason Bean -- 2 comments