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Microsoft Weblog

Archive for the ‘Help and Support’ Category

September 21st, 2008

A Windows Uber-Uninstaller

As my issues with not being able to re-install Windows Live Writer continue, I’m actively working with a couple of different Microsoft folks that are trying to figure out what the deal is with my machine.
Today at Blog World Expo ‘08 I spoke with Tris Hussey, who’s a big supporter of external blog editors, specifically […]

By Jason Bean -- 0 comments

September 13th, 2008

When System Restore Doesn’t Restore

During the time I was fighting with my hard drive issues I decided it was probably time to try and clean off the 60GB drive in my laptop as well. I fired up the Control Panel and got to the Add/Remove Programs and started scanning the list of applications I’ve decided I don’t use frequently […]

By Jason Bean -- 1 comment

September 13th, 2008

Windows - Delayed Write Failed

Immediately after formatting my Western Digital 250GB Passport drive, I began seeing the following errors on a regular basis when trying to move all my files back to the drive.
A quick search on the Windows - Delayed Write Failed issue provided a variety of possible causes and solutions which I began tracking down and trying […]

By Jason Bean -- 0 comments

July 7th, 2008

Different Data Types Available in SQL

If you’ve been reading here very long you’re probably aware that I’ve been teaching myself VB, .NET and SQL over the past couple of years.
One of my challenges of learning is that if I’m not using something regularly, I forget it or the information isn’t just sitting in the back of my head waiting […]

By Jason Bean -- 0 comments

June 3rd, 2008

More Integration of Windows Update

After hopefully finding a solution to my wife’s laptop problems, I began wondering to myself, why in the world didn’t Windows Update notice there were BIOS updates available for my wife’s laptop?
Although my wife is running Vista, you can tell from the graphic to the left from my Windows XP Pro machine that Windows […]

By Jason Bean -- 2 comments

May 20th, 2008

Microsoft Help & Support Gets A Facelift

Is it just me or did Microsoft’s Help and Support website get a little bit of a facelift? It’s not a huge change, but I think it looks great. Very clean and organized.
I wish I could say the same thing for Help & Support that’s embedded within most Microsoft software apps. The one […]

By Jason Bean -- 1 comment