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Microsoft Weblog

Archive for the ‘Red Ring of Death’ Category

August 14th, 2008

Is Customer Service Dead for Xbox Live?

It’s been quite awhile since my issues with the red-ring-of-death (RROD) and working with Microsoft to get everything replaced. Then I had the problems with my Xbox Live service not working anymore.
With those problems there were a number of occasions where I had some telephone conversations and email exchanges with people either employed at […]

By Jason Bean -- 2 comments

May 22nd, 2008

Xbox 360 Reaches 10 Million Units First, And Other Milestones

With all the news of just how popular the Nintendo Wii is and all the problems that have been experienced by Xbox 360 users like myself, you might wonder if the race to be the top console was going to be as close as the race of the Davids on American Idol.
You can now rest […]

By Jason Bean -- 0 comments

January 28th, 2008

Mr. TWiT - Leo Laporte Gets Red Ring of Death

I just saw in my twitter feed that Leo Laporte just got the Red Ring of Death on his Xbox 360.
OMG, the red ring of death. My Xbox360 just died. -snif- I guess Microsoft owes me some money.

Well, Mr. Laporte, I don’t think you’re going to be getting any money from Microsoft, but I’m […]

By Jason Bean -- 0 comments

January 2nd, 2008

Top 10 Posts on Microsoft Weblog in 2007

As we begin a new year with The Unofficial Microsoft Weblog, let’s take a look back at the Top 10 posts last year.

#10 My Xbox 360 Update
#9 Wal-Mart Experiences Red Ring of Death
#8 Halo 3 Retail Box Packaging Leaked
#7 More Halo 3 Screen Shots
#6 Is Office 2007 […]

By Jason Bean -- 0 comments

December 18th, 2007

My Xbox 360 Has Arrived

My Xbox 360 arrived yesterday. I’m so swamped with stuff though that I haven’t even hooked it back up to the TV yet. I don’t think I’ll be getting to it this evening either, but at least I know it’s at home and waiting on me.
UPS left us a voice-mail message letting us know […]

By Jason Bean -- 2 comments

December 13th, 2007

11 Days Past, 12 Days Till Christmas… Still No Xbox 360

I know, I know, it’s only been 11 days, but I’m just itching to get the Xbox 360 back home. I’m really hoping to get it back in time to have some Xbox 360 related presents under the tree and in the stocking.
Plus, a friend at client of mine is talking up Elder Scrolls […]

By Jason Bean -- 1 comment

December 7th, 2007

My Xbox 360 Update

There is no update. I haven’t heard anything back yet. This was the last I saw of my Xbox 360.
BuzzNet Tags: Xbox 360, Microsoft, red ring of death

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By Jason Bean -- 0 comments

December 6th, 2007

Pierce Mattie Public Relations Picks up Xbox 360 Story

Shannon Nelson over at Pierce Mattie contacted me after hearing about the CNBC story and asked me for more of my opinion on the public relations aspect of Microsoft’s Xbox 360 problems. Her interview of me allowed me to share more of my ideas and thoughts I had during the interview with CNBC, but […]

By Jason Bean -- 0 comments

December 4th, 2007

My CNBC Video Coverage Segment 4 of 4

The last of 4 segments. Somewhat of a wrap-up of the previous segments that aired throughout the day.

Side Note: Does anyone else think that the one CNBC person, Brian, looks like Chris Kattan from Saturday Night Live?

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By Jason Bean -- 1 comment

December 4th, 2007

My CNBC Video Coverage Segment 3 of 4

Here’s the 3rd and longest segment of the investigative report. Although the longest, none of my own video interview was included in the report. This segment focuses more on the class action lawsuit that was filed against Microsoft last week.

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By Jason Bean -- 0 comments