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Microsoft Weblog

May 6th, 2008

Use a Laptop As a KVM Switch

I’ve thought of another feature I wish existed for a laptop. I frequently work on people’s computers for them. If I have them bring me their desktop machine I tell them to unplug everything and don’t worry about bringing me the monitor, keyboard, mouse, speakers, etc. I’ve got all of these things at my house […]

By Jason Bean -- 2 comments

April 8th, 2008

Microsoft Customer Service - What’s the Deal?

I was speaking to a friend and fellow blogger, Shea, who shared with me a recent experience she had while trying to deal with someone within Microsoft’s customer service and tech support structure.
Here’s what was shared:
It was a pretty basic call - I was at work, installing Office 2003 (yeah, we’re old school) on my […]

By Jason Bean -- 0 comments

June 13th, 2006

Heads Up for Xbox 360 Users

Be careful if you’ve received the Spring dashboard update for your 360 console. Don’t use the “Maintain Storage Devices” function unless prompted by Microsoft Technical Support. It wipes your HDD.
Source: Microsoft Advises Not to Use “Maintain Storage Devices” Function
Tags: dashboard, gaming, storage, tech-support, Xbox-360Share This

By Jason Bean -- 1 comment

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