Xbox Live Connection Issues
With my recent AT&T U-verse install, I decided to install the wireless router in my living room right next to the TV. Part of the reason for this was so I could run a wired ethernet connection to my Xbox 360 again and get back online and use the Xbox Live membership I’ve paid for for the past 2 years and barely used.
The problem is I can’t get Xbox Live to connect.
Everything else is testing fine:
- Network Adapter = Wired
- IP Address = Confirmed
- DNS = Confirmed
- MTU = Confirmed
- ICMP = Confirmed
- Xbox Live = FAILED
When I click on the “More Info” button to get the details and to show the Status Codes I get the following Error Status Report:
- W: 0000 - 000B
- X: 0000 - F001
- Y: 00C2 = 01A0
- Z: AFFF = 0016
I’m doing a quick search online for what might be the issue but thought I’d see if anyone out here might know the answer as well. If none of that works, then I’ll give somebody at Xbox a call.
Tags: DNS, Error Status Report, ICMP, Internet connection, MTU, Xbox Live, Xbox Live (Failed), Xbox-360Related Stories
POSTED IN: Microsoft Hardware, Xbox & Games, Xbox Live
14 opinions for Xbox Live Connection Issues
Bratac
Apr 18, 2008 at 3:40 pm
Same problem but a 9 with the F .
W: 0000 - 000B
X: 0000 - F009
Y: 00C2 = 01A0
Z: AFFF = 0016
Reading about looks like banned for having a modded console. F maybe is for a different region (I’m Europe). I’m a netwrok engineer so i know it is set up correctly. However i have never been online with thsi console so they must be able to do it on first sign in now.
Assuming yours is modded too.
Jason Bean
Apr 18, 2008 at 4:42 pm
Definitely not modded unless Microsoft themselves replaced my RROD unit with a modded unit from somebody else.
Jean
Apr 20, 2008 at 2:03 pm
i have also this problem.. If u cant solve it, please help me sending the info to blackjean93@hotmail.com, Thanks
Jeff
Apr 25, 2008 at 8:09 pm
Yah, I have been having the same problem since receiving a replacement. Its been over a week now and MS has not been any help after over 15 furious phone calls. If anybody gets a real answer/solution to the issue, please let us all know.’ Thanks
Jeff
Apr 25, 2008 at 8:12 pm
Also, I believe that the number 6 in line X indicates a banned XBOX. It should not be banned at least according to the research I have done.
Xbox 360 - Xbox LIVE Connection Issues Follow-Up
Apr 25, 2008 at 9:04 pm
[…] I finally got a chance to call Microsoft (1-800-4MY-XBOX) about my issues with connecting to XBOX LIVE. […]
dhalgren
Apr 27, 2008 at 1:47 am
gotta same problem. but its serverside, not clientside. since microsoft made their patch 4 the server, its [Admin deleted]. they sayd: its global. so we just can wait. maybe after 29.04.08 it will be better. hope so.
taylor
May 12, 2008 at 10:54 am
yeh same here wtf i really need help i have wireless adapter and everything set up to my comp it just passes everything and says xbox live failed… annoyin me now cuz i cannot recover my gamertag without connecting to it on my xbox… and i cant bludy connect cuz of this AHHHHHHHH
Jason Bean
May 12, 2008 at 11:51 am
Taylor give Microsoft a call at 1-800-4MY-XBOX. They got me up and running after they updated something on their end to fix the “known issue”. Spent a bit of time this weekend playing some Halo 3.
O
Jun 12, 2008 at 8:52 pm
I also have a failure with different reports
w: 0000-000B
x: 0000-F001
y: 30A8-48E0
z: 0000-0000
I called support and they claimed its my ISP, wrong! How else am I writing this? Brilliant! This is a replacement console, I value an honest answer. A “We don’t know but we will resolve and contact you…” and acutally do so would be corteous.
Justin
Aug 3, 2008 at 7:09 pm
I have the same error code, as follows:
W 0000 - 0021
X 0000 - F001
Y 30A8 - 48E0
Z 0000 - 0000
Nothing has change with my ISP, router or firewall settings. Do any have an update to this issue of a fix besides already wasting 2 1/2 hours on the phone w/xBox.
O
Aug 4, 2008 at 6:42 pm
My problem was resolved after 24 hours by itself. Either XBOX live gave me a timeout for my online play or since my box was replaced due to the three rings of death it was temporarily not recognized by XBOX live. Good luck.
Justin
Aug 4, 2008 at 6:54 pm
Update to my issue: I found out that a recent firmware update to my router was the cause of me not connecting to xBox Live. I rolled back/down graded my router firmware and now I’m up and running on Halo 3. Good luck
Bratac
Aug 8, 2008 at 9:34 am
Guys mine stated working after I took it to a mates and connected there. It immediately downloaded an update for xboxlive and worked straight off as we used his account to sign in - my console then took the update and when I connected at home it worked for me creating a new account.
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